At SIVANGH SERVICES (OPC) PRIVATE LIMITED, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://sivanghservices.store. Please read this policy carefully. By using our website, you agree to the practices described below.

1. Company Information

Business Name: SIVANGH SERVICES (OPC) PRIVATE LIMITED
📍 Address: OLD 430/1, NEW 170/1, Mint Street, 1st Floor, Sowcarpet, Chennai – 600001
📧 Email: Sivanghservicespvt.ltd@gmail.com
📞 Phone/WhatsApp: +91 9566140605
🌐 Website: https://sivanghservices.store

2. Information We Collect

We collect both personally identifiable information and non-personal information when you interact with our website.

2.1 Personal Information

We may collect the following personal information:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed via secure third-party gateways)
  • Order History and Preferences

2.2 Non-Personal Information

This includes:

  • Browser type and version
  • IP address
  • Device type
  • Pages visited and time spent
  • Cookies and tracking technologies

3. How We Use Your Information

We use your data for the following purposes:

  • To process and deliver your orders
  • To communicate order updates and promotional offers
  • To improve our website and services
  • To comply with legal obligations
  • To respond to customer queries and support requests

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:

  • Delivery partners and courier services for fulfilling your order
  • Payment gateways for transaction processing
  • IT and service providers who help us operate our platform
  • Legal authorities if required under applicable law or to protect our rights

5. Data Security

We implement appropriate technical and organizational security measures to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Offer targeted promotions

You can control cookie settings through your browser. However, disabling cookies may affect website functionality.

7. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccuracies in your personal data
  • Request deletion of your data (subject to legal retention requirements)
  • Opt out of marketing communications at any time

To exercise any of these rights, please email us at: Sivanghservicespvt.ltd@gmail.com

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including legal and accounting obligations.

9. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we discover that we have collected data from a child without parental consent, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Your continued use of the website constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

SIVANGH SERVICES (OPC) PRIVATE LIMITED
📍 Address: OLD 430/1, NEW 170/1, Mint Street, 1st Floor, Sowcarpet, Chennai – 600001
📧 Email: Sivanghservicespvt.ltd@gmail.com
📞 Phone: +91 9566140605